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Tickets Opened and Assigned to John

(From 2001-10-29 to 2001-11-29)

 
There are 8 open tickets found from this period.
 
Results ordered by Severity
  Severity Count % of Your Open Requests Oldest Open Request Latest Open Request Average Age (days)
  High 1 12.50 2001-11-25 2001-11-25 4
  Medium 1 12.50 2001-10-30 2001-10-30 30
  Low 6 75.00 2001-11-02 2001-11-22 20
 
Results ordered by Status
  Status Count % of Your Open Requests Oldest Open Request Latest Open Request Average Age (days)
  Active 8 100.00 2001-10-30 2001-11-25 19
 
Results ordered by Escalation Level
  Esc. Lev. Count % of Your Open Requests Oldest Open Request Latest Open Request Average Age (days)
  1 8 100.00 2001-10-30 2001-11-25 19
 
There were 24 tickets closed in this period.
These tickets were open an average of 14.1 days

 

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