247HelpDesk - Questions ? |
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Is my data secure?
Every client is set up with their own database on our server. Each |
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Can you import my data into the 247HelpDesk system?
Our database is an ANSI SQL compliant RDBMS database. We can import most
data formats into our system including Microsoft Access databases, spreadsheets and other SQL compliant
databases. Because every client's existing data structure is unique, data conversion is not
included in the setup price, but we can draw on our experience with conversion and our
repertoire of existing conversion scripts to provide you
with a cost estimate. |
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Can I "Brand" my
screens with my own company logo ?
The full horizontal section of screen real-estate just below the
navigation bar is yours. Refer to this screen
shot. |
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What is an Application Service Provider?
Application Service Providers (ASPs) deliver and manage
applications and computer services from remote data centers to
multiple users via the Internet or a private network. Obtaining
these applications from an outside supplier is a cost-effective
solution to the demands of systems ownership: up-front capital
expenses, implementation challenges, and a continuing need for
maintenance, upgrades and customization. |
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Why would I use an ASP instead of hosting my own application?
ASPs are a cost attractive way of serving applications. The client doesn't
need to worry about the capital costs of owning their own server.
Licensing costs for database products and other software is born by the
vendor, not the client. This is another significant saving. |
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